BILLWAZE only allows a single sign-on to the system at a time, using the same username and password. If more than one user tries to login using the same account as a currently logged on user, the first user will receive the below message when attempting to update data or peruse the system. <img src="https://dashboardassets.eb-pages.com/uploads/6417908828209152/image_png_Apr_29_2022_04_18_09_37_PM.png" alt="" width="433" height="327"> Why it's done this way? To notify you of any potential unauthorized access to your account and prevent inconsistencies when modifying data within the system. What to do if you suspect unauthorized access? Log into BILLWAZE and click on your avatar on top left of your screen. When you're in the "Edit User" screen simply locate the Account Password section on RIGHT hand side of your screen and enter a new password and confirm. Click "Update All" to apply new password. Log back into BILLWAZE to confirm credentials are working and to logout any current user using your account without authorization.

This article will discuss how many concurrent users can be logged into BILLWAZE. 

BILLWAZE only allows a single sign-on to the system at a time, using the same username and password. If more than one user tries to login using the same account as a currently logged on user, the first user will receive the below message when attempting to update data or peruse the system.

![](https://dashboardassets.eb-pages.com/uploads/6417908828209152/image_png_Apr_29_2022_04_18_09_37_PM.png)

****Why it's done this way?****  
To notify you of any potential unauthorized access to your account and prevent inconsistencies when modifying data within the system.

****What to do if you suspect unauthorized access?****  
Log into BILLWAZE and click on your avatar on top left of your screen. When you're in the "Edit User" screen simply locate the Account Password section on RIGHT hand side of your screen and enter a new password and confirm. Click "Update All" to apply new password. Log back into BILLWAZE to confirm credentials are working and to logout any current user using your account without authorization.

BILLWAZE only allows a single sign-on to the system at a time, using the same account ( username and password ). If more than one user tries to login using the same account as a currently logged on user, the first user will receive the below message when attempting to update data or peruse the system. <img src="https://dashboardassets.eb-pages.com/uploads/6417908828209152/image_png_Apr_29_2022_04_18_09_37_PM.png" alt="" width="433" height="327"> Why it's done this way? To notify you of any potential unauthorized access to your account and prevent inconsistencies when modifying data within the system. What to do if you suspect unauthorized access? Log into BILLWAZE and click on your avatar on top left of your screen. When you're in the "Edit User" screen simply locate the Account Password section on RIGHT hand side of your screen and enter a new password and confirm. Click "Update All" to apply new password. Log back into BILLWAZE to confirm credentials are working and to logout any current user using your account without authorization.

Can I login to BILLWAZE using multiple devices?

BILLWAZE only allows a single sign-on to the system at a time, using the same account ( usernameand password ). If more than one user tries to login using the same account as a currently logged on user, the first user will receive the below message when attempting to update data or peruse the system. <img src="https://dashboardassets.eb-pages.com/uploads/6417908828209152/image_png_Apr_29_2022_04_18_09_37_PM.png" alt="" width="433" height="327"> Why it's done this way? To notify you of any potential unauthorized access to your account and prevent inconsistencies when modifying data within the system. What to do if you suspect unauthorized access? Log into BILLWAZE and click on your avatar on top left of your screen. When you're in the "Edit User" screen simply locate the Account Password section on RIGHT hand side of your screen and enter a new password and confirm. Click "Update All" to apply new password. Log back into BILLWAZE to confirm credentials are working and to logout any current user using your account without authorization.

BILLWAZE only allows a single sign-on to the system at a time, using the same account ( username and password ). If more than one user tries to login using the same account as a currently logged on user, the first user will receive the below message when attempting to update data or peruse the system. <img src="https://dashboardassets.eb-pages.com/uploads/6417908828209152/image_png_Apr_29_2022_04_18_09_37_PM.png" alt="" width="433" height="327"> Why it's done this way? To notify you of any potential unauthorized access to your account and prevent inconsistencies when modifying data within the system. What to do if you suspect unauthorized access? Log into BILLWAZE and click on your avatar on top left of your screen. When you're in the "Edit User" screen simply locate the Account Password section on RIGHT hand side of your screen and enter a new password and confirm. Click "Update All" to apply new password. Log back into BILLWAZE to confirm credentials are working and to logout any current user using your account without authorization.

For the times where you need an extra hand.

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